Returns & Exchanges
At Tabletennisstore, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on unused items in their original packaging. Please note that custom-assembled paddles and used rubber sheets are not eligible for return due to their personalized nature.
Initiate Your Request
Contact our support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original manufacturer packaging, ensuring all tags and protective films are intact to qualify for a full refund.
Ship to Warehouse
Affix the provided shipping label or use a traceable carrier of your choice to send the package to our designated returns center.
Inspection and Refund
Once our technicians verify the condition of the equipment, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing